At SISAGE CMS LLC / SAI MX, we proudly act as a trusted Customer Service and Quality Representative in Mexico for both foreign and local companies. Our role goes beyond simple support—we represent your organization with professionalism, ensuring your standards are met and your interests are protected.
We handle every aspect of customer relations and quality management, including:

• Negotiating and resolving customer complaints, quality problem reports, chargebacks, cost recoveries, engineering changes, and waivers.
• Providing daily on-site representation to address quality concerns promptly.
• Clarifying specifications for components to ensure full alignment with requirements.
• Reviewing and monitoring action plans.
• Conducting thorough investigations, root cause analyses, and implementing effective resolutions.
• Carrying out sorting, inspection, and rework activities when necessary.

With our experience in the automotive industry, you can rely on SISAGE CMS LLC / SAI MX to safeguard your operations in Mexico while ensuring consistent, high-quality results.